Chaplains Office of Canada has a new Crisis Training Program that trains you how to deal with issues that happen immediately (Emergencies, as First Responders). This training will help you to: understand the dynamics of anger, hostility, conflicts, self-awareness, aggression & violence. You will also be shown in a Hands-On Session, how to defuse yourself through effective verbal & non-verbal skills for de-escalating anger and resistance. This intensive training program will provide you with the knowledge, self-awareness, and skills to verbally defuse hostility and aggression, work more effectively as a team, and manage the stress often experienced through such encounters. For more info, please call 416.248.1252 or register below if you are interested.
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